What Is BPO?
BPO stands for Business Process out sourcing. Call Center is an integral part of a BPO .They convert unorganized information in to organizied form. Mostly it is non-voice process it is very closely related to banking, finance, insurance, medical billing, payroll etc.
What are the Qualities of a Good Call Center Executive?
1. Good Communication Skills
2. Love to Interact with People
3. Confident
4. Flexible
5. Service Minded
6. Patience
7. Positive Minded
8. Should Smile all the Time
9. Problem Solving
10. Well Focused
11. Good in Soft Skill
12. Result Oriented.
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